Fc interface controller problems, Led indicators, Command view tl does not run in the browser – HP ESL E-series Tape Libraries User Manual
Page 80
Command View TL does not run in the browser
Incompatible browser version or Java support not enabled
•
Make sure you are using a minimum of Microsoft Internet Explorer v6.0 SP1 or later, or Netscape
Navigator v6.2 or later.
•
Make sure that Java support is enabled in the browser.
Java Runtime Environment (JRE) not installed
•
Download and install the Java 2 Platform, Standard Edition v1.42 or later from
.
Bad network connection or network down
•
Check all physical network connections. If the connections are good, contact your network
administrator.
•
Ping the management station. If pinging fails and the IP address is correct, contact your network
administrator.
Wrong IP address
•
Check the IP address of the management station. On the management station, open a command
shell and enter ipconfig. You must use this IP address (or the network name of the management
station) in the URL to access Command View TL.
Management station not running, or Command View TL service not running on management station.
•
Check to see if the management station is operational.
•
Use the Services applet to verify that the Command View TL service is running on the management
station. Click Start > Settings > Control Panel > Administrative Tools > Services.
FC interface controller problems
Most problems occur during the initial installation of the interface controller. Before proceeding with
advanced troubleshooting techniques, verify all connections and review the configuration.
LED indicators
The LED indicators on the e2400-160 FC, e2400-FC 2G, and e2400–FC 4G interface controllers
are useful for diagnosing various problems:
•
SCSI bus LEDs
(e2400-160 FC interface controller only) — indicate SCSI activity. These indicators
are lit during power on, configuration, and when the unit is transferring data. If the SCSI indicator
stays continually lit without any corresponding FC LED activity, it may indicate a problem with
the SCSI bus configuration. Verify the SCSI bus configuration.
•
FC port LEDs
— indicate FC activity (ACT) and link (LNK) status. If the link LED does not light it
may indicate a problem with a FC link. Verify the FC port configuration and cabling.
•
Ethernet LEDs
— indicate activity and link status. If one of these indicators does not light or
stays continuously lit, it may indicate a problem with the network connection or cabling. Verify
the network connection. The port must be connected to a 10/100BaseT Ethernet network
to function properly.
See
for LED locations and functions on the e2400-160 FC interface controller.
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Maintenance and troubleshooting