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Downloading a support file, Installing product feature enablement (pfe) keys, R to – HP McDATA 4Gb SAN Switch for HP BladeSystem p-Class User Manual

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Managing switches

Downloading a support file

The Download Support File option assembles all log files and switch memory data into a core dump file

(dump_support.tgz). This file can be sent to technical support personnel for troubleshooting switch

problems. The menu option is not accessible (displayed) for switches that don't support the download

support file function.
To create a support file, perform the following procedure:

1.

Open the faceplate display.

2.

Select Switch > Download Support File.

3.

Click Browse to define a location for the support file or enter the path in the text field in the Download

Support File dialog.

4.

Click Start to begin the process of creating and downloading the support file to your workstation.

Observe the status in the Status area.

5.

Click Close to close the Download Support File dialog after the support file is saved to your

workstation.

Installing Product Feature Enablement (PFE) keys

A Product Feature Enablement (PFE) key is a password that you can purchase from your switch distributor

or authorized reseller to enable particular features in your switch. The SANtegrity Enhanced PFE key

enables device security on the switch.

NOTE:

To obtain the McDATA 4Gb SAN Switch serial number and Product Feature Enablement key,

follow the step-by-step instructions on the "firmware feature entitlement request certificate" for the PFE key.

One of the license key retrieval options is via the web:

www.webkey.external.hp.com

.

To install a PFE key, perform the following procedure:

1.

Add a fabric with the IP address of the switch on which you want to install the PFE key.

2.

Open the faceplate display of the switch on which you want to install the PFE key.

NTP Server IP Address

10.0.0.254

Contact

Undefined

Location

Undefined

Trap Enabled

False

Trap Port

162

Trap Address

Trap 1: 10.0.0.254; Traps 2-5: 0.0.0.0

Trap Community

Public

Read Community

Public

Write Community

Private

Port State

Online

Port Speed

Auto for external ports (0, 9)

2-Gbps for internal ports (1–8)

Port Type

External ports are GL_Ports

Internal ports are FL_Ports

Table 17

Factory default configuration settings (continued)

Setting

Value