ZOLL Propaq MD Rev A - Manual (Page 60)

C HAPTER 2 T ROUBLESHOOTING
56 9650-0807-01 Rev. A
SERVER
AUTHENTICATION FAILED The reports server rejected
the conncetion request from
the Propaq MD device. To correct the problem,
verify the following:
• The customer ID and
password are correctly
entered in the reports
configuration. (The
password is case
sensitive.)
• The reports
configuration has the
correct server hostname
and port.
• The communications
processor (CP) software
is up to date.
SERVER UNREACHABLE Although a WAN connection
was established, the reports
server connection could not
be established or the
connection was lost during a
transfer. Retry the operation.
SERVICE ERROR
While communicating with
the remote server, there was
an error. Retry the operation.
SNAPSHOT SHORT Snapshot key is stuck. Replace the front panel.
SPO2 COM ERROR CODE Communication error. Check communication
cables. If problem persists,
replace the SpO
2
module.
SPO2 DEVICE FAILURE Communication failure or
device malfunction. Check the SpO
2
communication cables. If
problem persists, replace
the SpO
2
module.
SPO2 SENSOR FAILURE Defective sensor or sensor
error. Replace the SpO
2
sensor.
SPO2 UNKNOWN
RECOVERY NUM Recovery error. Replace the SpO
2
sensor.
SW SHUTDOWN
WARNING Indication that the battery
has reached the software
shutdown capacity. Charge the battery.
TEMP1 (or TEMP2)
CIRCUIT FAILURE The software detected an
out-of-range A/D converter. Remove probe then power
cycle. If problem persists,
replace the main board.
Error Message Explanation Technical Action