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ZOLL Propaq MD Rev A User Manual

Page 52

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C

HAPTER

2

T

ROUBLESHOOTING

48

9650-0807-01 Rev. A

Error Message

Explanation

Technical Action

ALARM SILENCE SHORT

Alarm Silence/Reset key is
stuck.

Replace the front panel.

BLUETOOTH PHONE
UNAVAILABLE

The Propaq MD unit was
unable to establish a Wide
Area Network connection.
None of the Bluetooth
phones paired with the
device were detected.

To correct the problem,
verify the following:

The Bluetooth device is
paired with the Propaq
MD unit.

The phone is on and
near enough to the
device to permit
communication.

The phone is configured
to allow data connection
requests (if the phone
has such a configuration
setting).

CELLULAR CONNECT
FAILURE

The Propaq MD unit was
unable to establish a Wide
Area Network connection. A
cellular modem or Bluetooth
cellular phone connection
was attempted, but failed.

To correct the problem,
verify the following:

The cellular provider
information, particularly
the call number, is
correctly configured.

The cellular device has
an active plan.

There is adequate
cellular network signal
coverage in the area.

(For phones) The phone
is configured to allow
data connection
requests (if the phone
has such a configuration
setting).

(For modems) The
cellular modem is a
supported device and is
securely connected to
the Propaq MD unit.

If all the configurations are
correct, retry the operation.