ZyXEL Communications 480 - Manual (Page 145)

Prestige 480 ISDN Router
Troubleshooting 12-3
12.3 Problems with the Ethernet Connection
Table 12-3 Troubleshooting the Ethernet Connection
Problem
Corrective Action
Check the Ethernet LED’s on the front panel. The LNK LED should be on
when the Prestige has made a successful Ethernet connection. If it is off,
check the cables between your Prestige and the station. Can’t ping any station
on the external LAN
Verify that the IP address and the subnet mask are consistent between the
Prestige and the workstations.
12.4 Problems Connecting to a Remote Node or ISP
Table 12-4 Troubleshooting a Connection to a Remote Node or ISP
Problem Corrective Action
Check Menu 24.1 to verify the line status. If it indicates [down], then refer to
the section on the line problems. Can’t connect to a
remote node or ISP
In Menu 24.4.5, do a manual call to that remote node. Observe the messages
and take appropriate actions.