Tektronix Phaser 340 - Manual (Page 4)

Phaser ® 340 Warranty
Tektronix warrants that the Phaser 340 will be free from defects in materials and workmanship for a period of
one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 340 will be free from
defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months
where longer periods are required by law. If the Phaser 340 or its Maintenance Cartridge proves defective
during their respective warranty periods, Tektronix, at its option, will either repair the defective product
without charge for parts and labor, or provide a replacement in exchange for the defective product.
This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized
representative from which the product was originally purchased. For products returned to other locations,
Customer will be assessed the applicable service charge. The above limitation shall not apply within the
European Economic Area, where products may be returned for warranty service to the nearest designated
service depot regardless of the place of purchase.
In order to obtain service under this warranty, Customer must provide the applicable office of Tektronix or its
authorized representative with notice of the defect before the expiration of the warranty period and make
suitable arrangements for the performance of service. Customer shall be responsible for packaging and
shipping the defective product to the service center designated by Tektronix or its representative, with shipping
charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer
shall be responsible for paying any associated taxes or duties.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a. to repair damage resulting from attempts by personnel other than Tektronix representatives to
install, repair or service the product;
b. to repair damage resulting from improper use or connection to incompatible equipment;
c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;
d. to repair a product that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product;
e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at
the frequency and as prescribed in the user manual; or
f. to repair this product after the limit of its duty cycle of 20,000 pages per month has been reached; all
service thereafter shall be billed on a time and material basis.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND
EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX
AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.