Tektronix Phaser 340 - Manual (Page 157)

6 Troubleshooting
6-12 Phaser 340 Color Printer
Image prints in
black-and-white instead
of color. ■ PC users: Be sure to use a driver that supports color
PostScript. If you are running Windows, use the
Tektronix-supplied driver that was shipped with the
printer’s software. Refer to the
Phaser 340 Drivers and
Utilities Printing Reference for information on drivers.
■ Excel users: Be sure to check the Print using color
option in the print dialog box.
■ Macintosh users: Use the LaserWriter 8.X printer
driver and Phaser 340 PPDs that supports color
PostScript. Select Color/Grayscale in the print dialog
box. Refer to “Printing from a Macintosh” on page 3-5
for more details on how to print from a Macintosh.
■ You may need to install application-related files such as
PPDs, PDXs, and PDFs. Refer to the Phaser 340
Drivers and Utilities Printing Reference for information.
■ You may have incorrectly sent the monochrome color
correction utility to the printer.
■ Refer to the Phaser 340 Drivers and Utilities Printing
Reference for information on the LaserWriter printer
driver version 8.X.
Image quality problems (cont'd.)
Symptom Solution