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Tektronix Phaser 340 User Manual

Page 10

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Phaser 340 Color Printer

Cleaning the printer 4-13

Cleaning pages 4-13
Cleaning supplies 4-14
Reordering cleaning kit supplies 4-15
Using isopropyl alcohol 4-16
Identifying cleaning solutions 4-17
Cleaning for light stripes: printhead 4-18
Cleaning for ink smears: internal paper path 4-21
Cleaning for ink smears: paper feed rollers 4-23
Cleaning for ink smears: paper exit path 4-27
Cleaning for media tray jams: media pick rollers 4-32

5

Supplies and Accessories

Tektronix supplies: the mark of quality 5-1
Ordering printer supplies 5-1

Interface cables and adapters 5-3

6

Troubleshooting

If you need help 6-1

Customer Support Hotline 6-1
Printer service 6-1
The Tektronix Bulletin Board Service 6-1
Online services 6-2
Using the automated fax systems 6-4

Front panel messages 6-7
Problems and solutions 6-10

Media feeding or jamming problems 6-10
Image quality problems 6-10
Network problems 6-13
Printing and installation problems 6-13
Operational hints 6-16