Pitney Bowes DM125 - Manual (Page 185)

Appendix A • PC Meter Connect
™
A-17 SV62276 Rev. A
Troubleshooting
IMPORTANT:
• When using PC Meter Connect
™ , disconnect the analog line to
your mailing machine.
• If you want to use the analog phone line method of connecting
to the Data Center, unplug the USB cable from the back of the
machine, then connect the analog phone line.
• If you have virus checking/firewall software installed on your
PC (e.g., Norton, McAfee, etc.), please check your settings to
ensure that FTP downloads are allowed. If FTP downloads are
restricted, this will interfere with your machine downloading in-
formation from the Pitney Bowes Data Center when using PC
Meter Connect ™ . If necessary, contact your network/IT adminis-
trator to confirm the proper settings.
• If you install PC Meter Connect ™ on a PC with other Pitney
Bowes applications, you will need to exit PC Meter Connect ™
before you can use the other Pitney Bowes applications. Sim-
ply right-click on the PC Meter Connect ™ icon in the system
tray and select Exit to exit PC Meter Connect ™. To restart PC
Meter Connect ™ , just double-click on the PC Meter Connect ™
desktop icon.