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Display problems (display hard to read), Feeding problems (stalled envelopes), 11 • troubleshooting – Pitney Bowes DM125 User Manual

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11 • Troubleshooting

SV62276 Rev. A

Feeding Problems (stalled envelopes)

1. Move transport release lever 1/4 turn to the right (clockwise) to

the "released" position (vertical).

2. Carefully pull envelope out from right.

i

NOTE:

To avoid stalled (jammed) envelopes:

• Make sure your envelopes meet our published specifica-

tions. See Appendix D, Specifications.

• Feed envelopes correctly. See the instructions in Chapter 3,

Running Mail. Don't try to feed oversize envelopes through

the machine. Use tape strips instead.

3. Make sure deck is clear of paper fragments.
4. Move transport release lever 1/4 turn to the left (counter-clock-

wise) back to the "home" position (horizontal).

Display Problems (display hard to read)

The display contrast needs adjustment.
1. Press

Options.

2. Select "Adjust the Contrast".
3. Select "Increase Contrast" or "Decrease Contrast" to change the

contrast level as necessary.

4. Press

Home to return to the Home screen.