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Juniper Networks J4350 User Manual

Page 193

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Replacing and Troubleshooting Hardware Components

Table 46: Chassis Alarm Conditions and Corrective Actions (continued)

Component

Alarm Conditions

Corrective Action

Alarm Severity

An error occurred during the
process of reading or writing
compact flash.

Reformat the compact flash and
install a bootable image. (See the
J-series Services Router Administration
Guide
.)

If this remedy fails, you must replace
the failed Routing Engine. To contact
JTAC, see “Requesting Support” on
page xx.

Yellow (minor)

Routing Engine temperature is
too warm.

Yellow (minor)

Routing Engine temperature is
too hot.

Check the room temperature.
(See “Router Environmental
Tolerances” on page 73.)

Check the air flow. (See
“General Site Guidelines” on
page 71.)

Check the fans. (See “Cooling
System” on page 22.) If you
must replace a fan or the
Routing Engine, contact JTAC.
(See “Requesting Support”
on page xx.)

Check the air filter and
replace it if it appears
clogged. (See “Replacing an
Air Filter” on page 170)

Red (major)

Routing Engine

Routing Engine fan has failed.

Replace the failed fan. To contact
JTAC, see “Requesting Support” on
page xx.

Red (major)

Contacting the Juniper Networks Technical Assistance Center

If you need assistance while troubleshooting a Services Router, open a support case
using the Case Manager link at

http://www.juniper.net/support/

, or call 1-888-314-JTAC

(within the United States) or 1-408-745-9500 (from outside the United States).

Troubleshooting Hardware Components

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