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Ethernet printer troubleshooting procedures, Troubleshooting procedures, Ethernet printer troubleshooting procedures -63 – FARGO electronic HDPii User Manual

Page 175: Troubleshooting procedures -63

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Fargo Electronics, Inc.

HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

6-63

Ethernet Printer Troubleshooting Procedures

Troubleshooting procedures

If you are having trouble connecting to your Ethernet Printer or printing to it, you should go
through each of the following procedures.

Step Procedure

1 Follow

the

Verifying the Printer Connection procedure on the next page.

2 Follow

the

Verifying the Printer IP address procedure on the next page.

3 Follow

the

Verifying that your PC can access the Printer using the ping

command procedure.

4

Verify that you are choosing the correct Printer Driver. (Note: The Driver
must match the model of the Printer.)

5

Verify that the port configuration of the PC Printer Driver is set to
communicate to the Printer over the correct IP address.

See Frequently-asked Questions.

6 Follow

the

Printing a test page procedure.