Heat & Glo Fireplace XLR-PLUS-PB-AU User Manual
Page 8
Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. o • 1/13
8
• Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fi replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and confi guration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fi red or operated in atmospheres contaminated by chlorine, fl uorine, or other damaging
chemicals. Over-fi ring can be identifi ed by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel fi nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
• To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
(03) 9429-5573
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Sydney
Jetmaster
10 Martin Avenue
Arncliff 2205
(02) 9597-7222
2000-645 (1-12)
Page 3 of 3