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Maintenance and service – Heat & Glo Fireplace XLR-PLUS-PB-AU User Manual

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Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. o • 1/13

Glass Cleaning

Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop

cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.

Glass is breakable.

• Avoid striking, scratching or slamming glass

• Avoid abrasive cleaners

DO NOT clean glass while it is hot

Prepare a work area large enough to accommodate fixed

glass assembly and door frame by placing a drop cloth

on a flat, stable surface.

Note: Fixed glass assembly and gasketing may have res-

idue that can stain carpeting or floor surfaces.

Remove door or decorative front from fireplace and set

aside on work surface.

• See Section 14.E for instructions to remove fixed glass

assembly.

• Clean glass with a non-abrasive commercially available

cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass

cleaner (consult with your dealer)

• Reinstall door or decorative front.

3

Maintenance and Service

A. Maintenance Tasks-Homeowner

The following tasks may be performed annually by the

homeowner. If you are uncomfortable performing any of

the listed tasks, please call your dealer for a service ap-

pointment.
CAUTION! Risk of Burns! The fireplace should be turned

off and cooled before servicing.

When properly maintained, your fireplace will give you

many years of trouble-free service. We recommend an-

nual service by a qualified service technician.

Decorative Doors

Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Refer to the installation instructions which ship with the

decorative door.

• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair as

necessary.

Check that louvers are not blocked.

Vacuum and dust surfaces.

Venting

Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or obstruc-

tion such plants, bird nests, leaves, snow, debris, etc.

• Verify termination cap clearance to subsequent construction

(building additions, decks, fences, or sheds). See Section

6.

• Inspect for corrosion or separation.
• Verify weather stripping, sealing and flashing remains intact.
• Inspect draft shield to verify it is not damaged or missing.

Remote Control

Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control

instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control operation

instructions for proper calibration and setup procedure.

• Place batteries as needed in remote transmitters and

battery-powered receivers.

• Place remote control out of reach of children.
If not using your fireplace for an extended period of time

(summer months, vacations/trips, etc), to prevent unintend-

ed operation:
• Remove batteries from remote controls.
• Unplug 6 volt adapter plug on IPI models.

Decorative Media Options

Frequency: Maintenance is not required
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• The decorative media options DO NOT require routine

maintenance if they are properly installed. Refer to the

installation instructions which ship the decorative media to

verify correct installation

.

Any safety screen or guard removed for servicing must be

replaced prior to operating the fireplace.

Installation and repair should be done by a qualified service

technician only. The fireplace should be inspected before

use and at least annually by a professional service person.

All parts listed in this manual may be ordered from an au-

thorized dealer. A list of available service parts is located in

Section 17.C of this manual and in the installation instruc-

tions included in decorative media.

This manual is related to the following products: