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K. after fireplace is lit, L. frequently asked questions – Heat & Glo Fireplace XLR-PLUS-PB-AU User Manual

Page 14

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Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. o • 1/13

14

K. After Fireplace is Lit

Initial Break-in Procedure
• The fireplace should be run three to four hours

continuously on high.

• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Section 14.E.
• Clean fixed glass assembly. See Section 3.A.
• Replace the fixed glass assembly and run continuously

on high an additional 12 hours.

This cures the materials used to manufacture the fire-

place.
NOTICE! Open windows for air circulation during fire-

place break-in.

• Some people may be sensitive to smoke and odors.

• Smoke detectors may activate.

L. Frequently Asked Questions

ISSUE

SOLUTIONS

Condensation on the glass

This is a result of gas combustion and temperature variations. As the fireplace warms, this con-

densation will disappear.

Blue flames

This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed

to burn for 20 to 40 minutes.

Odor from fireplace

When first operated, this fireplace may release an odor for the first several hours. This is caused

by the curing of materials from manufacturing. Odor may also be released from finishing materials

and adhesives used near the fireplace. These circumstances may require additional curing related

to the installation environment.

Film on the glass

This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4

hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be neces-

sary. See your dealer.

Metallic noise

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the

sound produced by a furnace or heating duct. This noise does not affect the operation or longevity

of the fireplace.

Wall above appliance feels hot to

the touch.

No action necessary. This appliance ships with a non-combustible material attached. Specifica-

tions of the attached non-combustible material are listed in Section 1.E.

Glass rock media changes color

or luster

This is the normal response to prolonged heat exposure. The glass rock media may lose some

of its luster over time. See your dealer for replacement media.

This manual is related to the following products: