Australian warranty information – Heat & Glo Fireplace XLR-PLUS-PB-AU User Manual
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Heat & Glo • XLR-PLUS-N-AU, XLR-PLUS-PB-AU • 2264-900 Rev. o • 1/13
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AUSTRALIAN WARRANTY INFORMATION
Warranty information in the attached manual is for international markets,
not Australia. For Australian warranty information, please see below.
Hearth & Home Technologies Inc (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
www.heatnglo.com
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorised dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
verifi ed purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of fi rst occupancy of the dwelling or six months after the sale of the product by
an independent, authorised HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is defi ned as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods refl ect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Heat & Glo Manufactured Appliances and Venting
Components Covered
Parts
Labor
Gas
Wood
Pellet
EPA
Wood
Coal
Electric
Venting
1 Year
X
X
X
X
X
X
X
All Parts and Material Except
as covered by Conditions,
Exclusion, and Limitations listed
2 years
X
X
X
Igniters, Electronic
Components, and Glass
X
X
X
X
X
Factory-installed blowers
X
Molded refractory panels
3 years
X
Firepots and burnpots
2000-645 (1-12)
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B. Limited Lifetime Warranty