RLE Wi-MGR V.1.6 - Manual (Page 71)

rletech.com Wi-MGR User Guide 71
B Troubleshooting
Sensors that you have NOT installed appear on the Wi-MGR’s home
page.
This issue may occur when wireless sensors are used in conjunction with an Wi-MGR. When
you installed your sensors, the automatic Sensor Discovery feature on the Wi-MGR was
enabled. Initially everything configured correctly, but when you check the Wi-MGR several
days later, it reports far more sensors than you have installed, and some of the reported data
is very old.
When you configured your system, you left the Sensor Discovery feature on the Wi-MGR
enabled. The sensors sometimes transmit messages with garbled data packets, and the
Wi-MGR has interpreted the garbled data as new sensors. The “new” sensors have been
added to the interface.
To avoid this problem, you must disable the Sensor Discovery feature in the Wi-MGR once the
initial configuration is complete and the Wi-MGR has discovered all the sensors.
To fix this issue once it’s occurred:
1 Turn OFF the Sensor Discovery feature in the Wi-MGR.
2 Use the Wi-MGR interface to delete the “ghost” sensors. There are two ways to delete
sensors
Option 1:
a Click the Configuration link at the top of the page.
b Click the System link on the left side of the page. You’ll see a box with a Delete Sensor
Range button on the right side of the page.
c Enter the start and end sensor numbers for the range of sensors you’d like to delete. If
you’d like to delete just one sensor, enter that sensor’s number as both the start and end
points of the sensor range.
d Click the Delete Sensor Range button.
Option 2:
a Click the Sensors link at the top of the page. You’ll see a list of all the sensors the
Wi-MGR is monitoring.
b Click on the number of the sensor you wish to delete. You’ll be taken to the configuration
page for that sensor.
c Delete the information in the Sensor Type ID field, the Description field, and the Serial
Number field. Click the Submit Changes button.
3 Repeat the preferred process for each sensor you need to delete.
4 Once the “ghost” sensors are all deleted, there may be gaps in your list of sensors - if you
needed to delete the sensors in spots 4, 7, and 9, these sensor numbers are now blank.
You can renumber the existing sensors to fill in these gaps.
5 To renumber your sensors, return to the Sensors page. Click the number of the sensor you
wish to renumber.
6 Scroll to the bottom of the page, and type the new number in the Move sensor position to:
box. Click the Submit Changes button. You’ll be returned to the Sensors page, and the
sensor will appear in its new location in the list. Repeat this process for each sensor you
wish to renumber.