NewTek 3Play 820 - Manual (Page 178)

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file you would like to use does not play back well (or at all), consider converting it to a friendlier
format. The Import Media module makes this very easy to do.
If you feel the format is so popular that it should be supported, please submit the details as a
feature request.
A.5.6 RESTORE THE SYSTEM TO ORIGINAL ‘AS-SHIPPED’ CONDITION?
We firmly expect you will never need it, but isn’t it good to know that a complete 3Play™ Restore
function is available in the event of an unforeseen problem? You can use one of two methods to
restore your system, depending on your situation.
To restore your 3Play™ system software after the system launches normally:
1. Click the Utilities icon in Startup.
2. Select the link labeled Restore to Factory Defaults, and follow prompts.
If your NewTek 3Play™ should ever fail to boot up properly, you may need to try a different
approach to restoring your software, as follows:
1. Select the menu item labeled Reset to Factory Defaults from the black boot screen that
appears shortly after powering up. (If this screen does not automatically appear, reboot
and press F8 a few times in quick succession, say once per second, immediately after
powering up.) Follow prompts to complete the process.
Note: Following a 3Play™ Restore operation, the Windows™ system software must be re-
activated. To do this, you will need the operating system serial number, which you will find on a
sticker affixed to the exterior of your NewTek 3Play™ system.
This procedure restores your system drive (“C:”) to its ‘as-shipped’ state. Other drives, which
may hold content and sessions won't be modified. However any 3Play™ system software
updates you have performed will be overwritten – so use this function only if you truly find it
necessary (a call to NewTek’s excellent Tech Support staff first may often be fruitful – see Section
A.6.2). When you do restore, remember to update the 3Play™ system software afterward.