Comtech EF Data DT-4500-A Series - Manual (Page 97)

DT-4500-A Series Downconverters Revision 1
Ethernet-based Remote Product Management MN-DT4500A
6–11
6.4.5.1.3 Home | Support
For this page to operate correctly, the Administrator must define the SMTP server,
domain name, and destination on the Admin | Access page (see Sect. 6.4.5.2.1).
This page uses SMTP (Simple Mail Transport Protocol) to compose and send an e-mail message
to Comtech EF Customer Support ([email protected]). Use this communications
portal for questions about or problems with the unit.
Figure 6-3. Home | Support page
Contact Information
Provide your contact information – Name, Company, Telephone and E-mail – to Comtech EF
Data here.
Problem Report
Use this section to compose the required message of up to a maximum of 256 characters.
After providing your Contact Information and composing your message in the Problem Report
section, click [Submit Email] to send the message.