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Fault isolation, System faults/alarms, 2 fault isolation – Comtech EF Data SNM-1002 User Manual

Page 116: 1 system faults/alarms

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SNM-1002 LinkSync

 Modem

Revision 2

Maintenance

MN/SNM1002.OM

5–8

5.2 Fault

Isolation

The modem’s design allows a technician to repair a faulty modem on location.

CAUTION

This equipment contains parts and assemblies sensitive to damage by ESD.
Use ESD precautionary procedures when touching, removing, or inserting
PCBs.


The fault isolation procedure lists the following categories of faults or alarms.

• Modulator
• Demodulator
• Transmit

Interface

• Receive

Interface

• Common

Equipment

• Backward

Alarms


Note: Each fault or alarm category includes possible problems and the appropriate action
required to repair the modem.

If any of the troubleshooting procedures mentioned earlier in this chapter do not isolate
the problem, and Comtech EFData Customer Support assistance is necessary, have the
following information available for the representative:

• Modem configuration. Modem configuration includes the modulator,

demodulator, interface, or local AUPC sections.


• Faults (active or stored).

5.2.1 System

Faults/Alarms

System faults are reported in the “Faults/Alarms” menu, and stored faults are reported in
the “Stored Flts/Alms” menu. Refer to Appendix A for more information. To determine
the appropriate action for repairing the modem, refer to Table 5-2 and the list of possible
problems.