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4 technical support and updates – FXpansion BFD Premium Acoustic Drum Module User Manual

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1:4 Technical support and updates

Before contacting our support department, please make sure you have fully read the
manual, and in particular, the supplemental electronic documentation which deals with
troubleshooting.

The fi rst thing you should do after purchasing BFD is register on our website. You’ll then
get access to the latest version of BFD. We are constantly updating our software with new
features and performance enhancements, so this is the fi rst thing you should try if you
encounter a problem.

As a special bonus for registering, you will be able to download extra content, such as
bell samples for two of the BFD rides, and a free hihat with an extra 1/2-open tip position.

It is also very useful to look at the BFD FAQ:

http://www.fxpansion.com/product-bfd-userFAQ.php

If you still cannot resolve your problem, our support department will be only too happy to
help.

For full details on registering, downloading updates and obtaining technical support,
please go to our support page:

http://www.fxpansion.com/support

Many thanks,

The FXpansion team.

Chapter 1: Introduction