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KEYENCE XG VisionTerminal User Manual

Page 53

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Error Messages

5-5

Ap
pend

ix

Failed to write results data. Could
not start logging from the controller
(connection).

The drive at the destination could
not be found.

• Make sure the drive specified in the file destination

base path (Page 4-13) exists.

• Specify a drive that currently exists in the

downloaded file basebath (Page 4-13).

The number of output items in the
data output unit exceeds the output
buffer.

• Make sure the drive specified in the file destination

base path (Page 4-13) exists.

• Specify a drive that currently exists in the file

downloaded file basebath (Page 4-13).

Failed to write image data. Could
not start logging from the controller
(connection).

The drive at the destination could
not be found.

• Make sure the drive specified in the file destination

base path (Page 4-13) exists.

• Specify a drive that currently exists in the file

downloaded file basebath (Page 4-13).

Failed to write archived data.
Could not start logging from the
controller (connection).

The drive at the destination could
not be found.

• Make sure the drive specified in the file destination

base path (Page 4-13) exists.

• Specify a drive that currently exists in the file

downloaded file basebath (Page 4-13).

The selected remote desktop view
is disconnected.

A remote desktop connection has
not been established for the target
controller.

Connect the remote desktop (Page 4-7) and retry.

The specified folder does not exist
on the controller (connection).

The specified folder path does not
exist on the controller.

Create the required folder in the [View Files] screen on
the controller.

An illegal path was entered.

Specify a folder path that exists on the controller.

No SD card inserted in the
controller (connection).

The controller does not contain the
SD card targeted for acquiring a file
list.

Insert an SD card targeted for acquiring a file list.

The SD card is not inserted.

• Properly insert an SD card that has been tested by

KEYENCE.

• If the SD card is already inserted, remove it and

reinsert it again.

No SD card inserted in the
controller (connection).

The file that existed when the list
was acquired has since been
deleted from the controller.

Check the list of latest files on the controller by clicking
[File List] on the [Download Files from Controller] menu
(Page 4-12).

Failed to write the files due to
insufficient disk space.
Abort file acquisition from the
controller (connection)

Not enough disk space available at
the destination.

Make space available by deleting unneeded files on
the PC.

Failed to write the files.
Abort file acquisition from the
controller (connection)

Connection not established.

Execute the [Connect all] command (Page 4-10).

Connection to the controller
(connection) failed.
An error occurred while
communication was in progress.

The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)

• Check that the LAN cable is connected correctly

between the controller, PC and the hub.

• Make sure power to the hub is turned on.
• Check that the LANcard on the PC is not disabled.

The USB cable is not connected
properly. (Only applies to USB
connections.)

• Check that the USB cable is connected correctly

between the controller and the PC.

• Do not use a USB hub. Connect the PC and

controller directly using a single USB cable.

The controller has no power.

Check the power to the controller.

The camera cable is unplugged.

Check that the camera cable is connected correctly to
the controller.

Message

Cause

Remedy