KEYENCE XG VisionTerminal - Manual (Page 52)

Error Messages
5-4
A communication error occurred.
File list acquisition from the
(connection) failed. The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.) • Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
• Execute the [Connect all] command (Page 4-10).
The IP address is set incorrectly.
(Only applies to Ethernet
connections.) • Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.) • Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power. Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic. Close all applications using the network bandwidth.
The camera cable is unplugged. Check that the camera cable is connected correctly to
the controller.
A communication error occurred.
File acquisition from the
(connection) failed. The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.) • Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.) • Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.) • Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power. Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic. Close all applications using the network bandwidth.
The camera cable is unplugged. Check that the camera cable is connected correctly to
the controller.
The number of controllers that can
be registered exceeded. The maximum number of controllers
that can be added to the connection
view is 256. Delete unnecessary connections, then add the desired
connection (Page 4-9).
Could not start logging from the
controller (connection). Not enough memory on the PC. Close any unused applications and retry logging.
Failed to write unit result file(s) due
to low disk space.
Could not start logging from the
controller (connection). Not enough disk space available at
the destination. Make space available by deleting files on the PC.
Failed to write image data due to
low disk space.
Could not start logging from the
controller (connection). Not enough disk space available at
the destination. Make space available by deleting files on the PC.
Failed to write archive data due to
low disk space.
Could not start logging from the
controller (connection). Not enough disk space available at
the destination. Make space available by deleting files on the PC.
Message Cause Remedy