KEYENCE XG VisionTerminal User Manual
Page 51
Error Messages
5-3
Ap
pend
ix
A communication error occurred.
Archive logging from the
(connection) failed.
The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)
• Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.)
• Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.)
• Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power.
Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic.
Close all applications using the network bandwidth.
The camera cable is unplugged.
Check that the camera cable is connected correctly to
the controller.
An error occurred while trying to
install the XG VisionTerminal.
The XG VisionTerminal is already
installed.
Uninstall any previous visions of XG VisionTerminal,
then re-install it.
A communication error occurred.
Failed to establish a remote
desktop (connection).
The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)
• Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.)
• Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.)
• Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power.
Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic.
Close all applications using the network bandwidth.
The camera cable is unplugged.
Check that the camera cable is connected correctly to
the controller.
A communication error occurred.
Console commands to the
(connection) failed.
The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)
• Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.)
• Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.)
• Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power.
Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic.
Close all applications using the network bandwidth.
The camera cable is unplugged.
Check that the camera cable is connected correctly to
the controller.
Message
Cause
Remedy