Error messages, Error messages -2 – KEYENCE XG VisionTerminal User Manual
Page 50
Error Messages
5-2
Error Messages
Message
Cause
Remedy
Connection to the controller
(connection) failed.
The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)
• Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.)
• Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.)
• Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power.
Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic.
Close all applications using the network bandwidth.
The camera cable is unplugged.
Check that the camera cable is connected correctly to
the controller.
A communication error occurred.
Results logging from the
(connection) failed.
The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)
• Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.)
• Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.)
• Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power.
Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic.
Close all applications using the network bandwidth.
The camera cable is unplugged.
Check that the camera cable is connected correctly to
the controller.
A communication error occurred.
Image logging from the
(connection) failed.
The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)
• Check that the LAN cable is connected correctly
between the controller, PC and the hub.
• Make sure power to the hub is turned on.
The IP address is set incorrectly.
(Only applies to Ethernet
connections.)
• Check the IP address settings for the controller.
• Register the connection again using the correct IP
address (Page 2-8, 2-9).
The USB cable is not connected
properly. (Only applies to USB
connections.)
• Check that the USB cable is connected correctly
between the controller and the PC.
• Do not use a USB hub. Connect the PC and
controller directly using a single USB cable.
The controller has no power.
Check the power to the controller.
The connection failed due to a slow
response caused by heavy network
traffic.
Close all applications using the network bandwidth.
The camera cable is unplugged.
Check that the camera cable is connected correctly to
the controller.