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Error messages, Error messages -2 – KEYENCE XG VisionTerminal User Manual

Page 50

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Error Messages

5-2

Error Messages

Message

Cause

Remedy

Connection to the controller
(connection) failed.

The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)

• Check that the LAN cable is connected correctly

between the controller, PC and the hub.

• Make sure power to the hub is turned on.

The IP address is set incorrectly.
(Only applies to Ethernet
connections.)

• Check the IP address settings for the controller.
• Register the connection again using the correct IP

address (Page 2-8, 2-9).

The USB cable is not connected
properly. (Only applies to USB
connections.)

• Check that the USB cable is connected correctly

between the controller and the PC.

• Do not use a USB hub. Connect the PC and

controller directly using a single USB cable.

The controller has no power.

Check the power to the controller.

The connection failed due to a slow
response caused by heavy network
traffic.

Close all applications using the network bandwidth.

The camera cable is unplugged.

Check that the camera cable is connected correctly to
the controller.

A communication error occurred.
Results logging from the
(connection) failed.

The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)

• Check that the LAN cable is connected correctly

between the controller, PC and the hub.

• Make sure power to the hub is turned on.

The IP address is set incorrectly.
(Only applies to Ethernet
connections.)

• Check the IP address settings for the controller.
• Register the connection again using the correct IP

address (Page 2-8, 2-9).

The USB cable is not connected
properly. (Only applies to USB
connections.)

• Check that the USB cable is connected correctly

between the controller and the PC.

• Do not use a USB hub. Connect the PC and

controller directly using a single USB cable.

The controller has no power.

Check the power to the controller.

The connection failed due to a slow
response caused by heavy network
traffic.

Close all applications using the network bandwidth.

The camera cable is unplugged.

Check that the camera cable is connected correctly to
the controller.

A communication error occurred.
Image logging from the
(connection) failed.

The controller at the connection is
disconnected from the network
physically or otherwise. (Only
applies to Ethernet connections.)

• Check that the LAN cable is connected correctly

between the controller, PC and the hub.

• Make sure power to the hub is turned on.

The IP address is set incorrectly.
(Only applies to Ethernet
connections.)

• Check the IP address settings for the controller.
• Register the connection again using the correct IP

address (Page 2-8, 2-9).

The USB cable is not connected
properly. (Only applies to USB
connections.)

• Check that the USB cable is connected correctly

between the controller and the PC.

• Do not use a USB hub. Connect the PC and

controller directly using a single USB cable.

The controller has no power.

Check the power to the controller.

The connection failed due to a slow
response caused by heavy network
traffic.

Close all applications using the network bandwidth.

The camera cable is unplugged.

Check that the camera cable is connected correctly to
the controller.