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Network problems, Power problems – Dell Latitude E4300 (Late 2008) User Manual

Page 71

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Run the Dell Diagnostics (see

Dell Diagnostics

).

 

If you experience other memory problems —

 

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Reseat the memory modules (see

Memory

) to ensure that your computer is successfully communicating with the memory.

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Ensure that you are following the memory installation guidelines (see

Replacing a Memory Module

).

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Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer,

see

Memory

.

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Run the Dell Diagnostics (see

Dell Diagnostics

).

 

Network Problems

 

 

Check the network cable connector —

Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the

network jack.

 

Check the network lights on the back of the computer —

If the link integrity light is off, no network communication is occurring. Replace the network cable.

 

Restart the computer and log on to the network again.

 

Check your network settings —

Contact your network administrator or the person who set up your network to verify that your network settings are correct

and that the network is functioning.

 

Run the Hardware Troubleshooter —

See

Hardware Troubleshooter

.

 

Power Problems

 

 

If the power light is green and the computer is not responding —

See

Diagnostic Lights

.

 

If the power light is blinking green —

The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume

normal operation.

 

If the power light is off —

The computer is either turned off or is not receiving power.

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Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

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Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

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Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

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Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Ensure that the main power cable and front panel cable are securely connected to the system board (see

Memory

).

 

If the power light is blinking amber —

The computer is receiving electrical power, but an internal power problem may exist.

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Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

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Ensure that all components and cables are properly installed and securely connected to the system board (see

System Board

).

 

If the power light is steady amber —

A device may be malfunctioning or incorrectly installed.

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Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see

System Board

).

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Remove and then reinstall all memory modules (see

Memory

).

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Remove and then reinstall any expansion cards, including graphics cards.

 

Eliminate interference —

Some possible causes of interference are:

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Power, keyboard, and mouse extension cables

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Too many devices connected to the same power strip

CAUTION:

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best

practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.

CAUTION:

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best

practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.