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Troubleshooting array cooling problems – Dell POWERVAULT MD3620I User Manual

Page 277

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Troubleshooting: Your Array

275

Troubleshooting Array Cooling Problems

CAUTION:

Many repairs may only be done by a certified service technician.

You must only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

Ensure that none of the following conditions exist:

• Array cover or drive blank is removed.
• Ambient temperature is too high. See “Technical Specifications” in the

Getting Started Guide.

• External airflow is obstructed.
• The power supply/cooling fan module is removed or has failed. See

"Troubleshooting Power Supply/Cooling Fan Module" on page 274.

If the problem is not resolved, see "Getting Help" on page 283.

Troubleshooting Expansion Enclosure

Management Modules

CAUTION:

Many repairs may only be done by a certified service technician.

You must only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

CAUTION:

It is recommended that you turn off the host server before turning off

the expansion enclosure to prevent loss of data.

• If the EMM status LED is solid or blinking amber (2 or 4 times per

sequence):

a

Turn off the server.

b

Remove the EMM and verify that the pins on the backplane and

EMM are not bent. See "Removing an EMM" in the MD1200 and

MD1220 Storage Enclosures Hardware Owner's Manual.

book.book Page 275 Tuesday, June 18, 2013 3:09 PM

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