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Questions, Omnidrive™ electronic dimmable driver, Additional resources – Diode LED OMNIDRIVE User Manual

Page 4: Troubleshooting

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www.DiodeLED.com

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www.DiodeLED.com

INSTALLATION GUIDE

4 OF 4

®

OMNIDRIVE™ ELECTRONIC DIMMABLE DRIVER

IG071014-1.1

Additional Resources

Visit the online product page at www.DiodeLED.com for additional product specifications & warranty information.
• OMNIDRIVE Specification Sheet

For full specifications.
• OMNIDRIVE / Control Compatibility List

For compatible dimming controls.
• Voltage Drop Charts

Use to specify appropriate wire gauge for installation. Available at the ‘Tools & Resources’ page at www.DiodeLED.com.

Fixture does not illuminate

• See ‘System Diagram’, ‘Wiring Connections’ and installation guides of

all components. Ensure the system is wired correctly and polarities are

correct.

• Ensure a compatible constant voltage dimmable fixture is installed.

• Ensure the driver and fixture have the same voltage specifications

(12V & 12V, or 24V & 24V).

Fixture does not dim

• Ensure a compatible constant voltage dimmable fixture is installed.

• Ensure a compatible dimming control is installed and wired correctly.

See ‘OMNIDRIVE / Dimmer Control Compatibility List’.

Different fixture types do not dim in sync

• Different fixture types have different circuit designs and may react

differently when dimmed. Ensure each fixture type is installed on a

separate dimmable driver for best performance.

Fixture is quickly flashing or flickering

• Verify a compatible dimming control is installed. If flickering is apparent

at low light levels install a compatible trim-adjustable dimming control.

• Ensure a compatible constant voltage dimmable fixture is installed.

• Ensure different fixture types are not connected to a single driver.

Different fixture types must be connected to individual drivers.

• Ensure all connections are properly secured.

• Ensure fixture is receiving the correct input voltage.

Fixture is slowly flashing

• Ensure driver is not overloaded. An overloaded driver will cause the

internal auto-reset to trip repeatedly.

Installation Trips Main Breaker

• Check wiring for short circuit. If breaker continues to trip there may be

a short in the driver. Call customer support for a replacement driver.

Troubleshooting

QUESTIONS?

Visit www.DiodeLED.com or contact Customer Support at [email protected]

or 1.877.817.6028 Monday through Friday, 7:00am - 5:00pm PST.