Questions, Omnidrive™ electronic dimmable driver, Additional resources – Diode LED OMNIDRIVE User Manual
Page 4: Troubleshooting
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INSTALLATION GUIDE
4 OF 4
®
OMNIDRIVE™ ELECTRONIC DIMMABLE DRIVER
IG071014-1.1
Additional Resources
Visit the online product page at www.DiodeLED.com for additional product specifications & warranty information.
• OMNIDRIVE Specification Sheet
For full specifications.
• OMNIDRIVE / Control Compatibility List
For compatible dimming controls.
• Voltage Drop Charts
Use to specify appropriate wire gauge for installation. Available at the ‘Tools & Resources’ page at www.DiodeLED.com.
Fixture does not illuminate
• See ‘System Diagram’, ‘Wiring Connections’ and installation guides of
all components. Ensure the system is wired correctly and polarities are
correct.
• Ensure a compatible constant voltage dimmable fixture is installed.
• Ensure the driver and fixture have the same voltage specifications
(12V & 12V, or 24V & 24V).
Fixture does not dim
• Ensure a compatible constant voltage dimmable fixture is installed.
• Ensure a compatible dimming control is installed and wired correctly.
See ‘OMNIDRIVE / Dimmer Control Compatibility List’.
Different fixture types do not dim in sync
• Different fixture types have different circuit designs and may react
differently when dimmed. Ensure each fixture type is installed on a
separate dimmable driver for best performance.
Fixture is quickly flashing or flickering
• Verify a compatible dimming control is installed. If flickering is apparent
at low light levels install a compatible trim-adjustable dimming control.
• Ensure a compatible constant voltage dimmable fixture is installed.
• Ensure different fixture types are not connected to a single driver.
Different fixture types must be connected to individual drivers.
• Ensure all connections are properly secured.
• Ensure fixture is receiving the correct input voltage.
Fixture is slowly flashing
• Ensure driver is not overloaded. An overloaded driver will cause the
internal auto-reset to trip repeatedly.
Installation Trips Main Breaker
• Check wiring for short circuit. If breaker continues to trip there may be
a short in the driver. Call customer support for a replacement driver.
Troubleshooting
QUESTIONS?
Visit www.DiodeLED.com or contact Customer Support at [email protected]
or 1.877.817.6028 Monday through Friday, 7:00am - 5:00pm PST.