Autocue QMaster - Manual (Page 73)

QMaster-UserGuide.docx 2011-08-11
73 © 2003-2011 Autocue Group Ltd.
Your current prompting software should be fully uninstalled before performing a fresh install of the QMaster
software. If you have any issues or problems with this process contact the Autocue Technical Support team for
guidance.
Hardware upgrades
If you wish to upgrade the size of your teleprompter or add functionality to a QBox contact the Autocue sales
team to discuss your requirements. As all components are standard you may only need to replace the
specific ones you require.
Upgrade QBox licence information
If at any time you need to replace your QBox license, for example if you add certain functionality, contact
Technical Support to request the license file for your QBox.
1. Copy this folder to the root level of a USB memory device and plug it into your
QBox.
138. Press the F8 key on the QBox keyboard to bring up the configuration menu.
139. Use the Down arrow key to select Configure QBox and then press Enter.
140. Press the Down arrow to highlight License Upgrade and press Enter.
Upgrade QBox firmware
QBox firmware can be upgraded by downloading the required files from the our FTP site and copying them
onto a USB memory device.
Upgrade from a USB device
Contact Technical Support to request the URL from which to download the appropriate upgrade files. They
will also provide the appropriate password.
Download the ZIP file containing the upgrade information and extract them into the root of a USB key, this
will create a folder called ―repository‖.
1. Press the F8 key on the QBox keyboard to bring up the configuration menu.
141. Use the Down arrow key to select Configure QBox and then press Enter.
142. Press the Down arrow to highlight Firmware Upgrade and press Enter.