Talos Security IPC311-W 720P Manual User Manual
Page 66
IP Camera User’s Manual
|
Solution: Delete the caching of browser.
Steps: Open IE
—click “Tools”—select “Internet Options”—click “delete files” button in “Internet
temporary files”, select “delete all offline contents”, then click “OK” and re-log in IP camera.
3. The images do not flow
Possible reason 1: The frame rate of IP camera is too low.
Solution: Reducing frame rates will reduce fluency; recommend change as sub-stream preview,
or increase the video frame rate
Possible reason 2: Too many users are viewing the images.
Solution: Block some clients or reduce the video frame rate.
Possible reason 3: The bandwidth is low.
Solution: Reduce video frame rate or video compression bitrate.
4. Fail to visit IP camera via IE browser
Possible Reason 1: Network is disconnected.
Solution: Connect your PC to network, checking whether it works properly or not. Check whether
there is cable failure or network failure caused by PC virus, until PCs can be connected with the
command of Ping.
Possible reason 2: IP Address has been occupied by other devices
Solution: Stop the connection between IP camera and Network, hook up IP camera to PC
separately, reset IP address according to the proper operations recommended.
Possible reason 3: IP addresses are in different subnets.
Solution: Check IP address, subnet masking address of the DVS and the settings of Gateway.
Possible reason 4: Physical address of network conflict with IP camera
Solution: Modify the physical address of IP camera.
Possible Reason 5: Web port has been modified
Solution: Contact Network Administrator to obtain related information.
Possible Reason 6: Unknown
Solution: Restore the factory default state through search tool, then reconnect it.
5. The color of images is abnormal (green or other colors).
Possible Reason: The settings of color adjustment are not properly.
Solution: Restore the default settings.
6. There is no sound while monitoring
Possible Reason: No audio input connection
Solution: Check audio connection of the host
Possible Reason 2: the audio option of IP camera is off
Solution: Check audio parameter settings to see if you have opened the audio.
7. Search software cannot find device