Help from etc technical services, Americas, United kingdom – ETC SmartPack CE Wall Mount User Manual
Page 6: Asia, Germany

4
SmartPack Wall Mount Installation Manual
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in
this manual. To search more widely, try the ETC web site at
www.etcconnect.com
. If none
of these resources is sufficient, contact ETC Technical Services directly at one of the offices
identified below. Emergency service is available from all ETC offices outside of normal
business hours.
When calling for help, please have the following information handy:
•
Model of SmartPack Wall Mount
•
Other components in the system (if any) including other Smartlink host products,
LinkPower supply, quantity and type of SmartLink wall stations, etc.
•
DMX control source used for system-wide control.
Americas
ETC International
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
[email protected]
United Kingdom
Electronic Theatre Controls, Ltd.
Technical Services Department
Unit 26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU, UK
+44 (0)20 8896 1000
[email protected]
Asia
ETC Asia, Ltd.
Technical Services Department
Room 1801, 18/F,
Tower I, Phase I, Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
[email protected]
Germany
Electronic Theatre Controls, GmbH
Technical Services Department
Ohmstrasse 3
93607, Holzkirchen, Germany
+49 (80 24) 47 00-0
[email protected]