Alarm calls – 2N Lift8 v1.6.0 User Manual

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Outgoing answered, means that the called user fails, for any reason, to answer an
incoming call in time and ringing is terminated. The called user then calls back to
Dispatcher and such a call is considered a correctly processed call. The last icon signals
that the call has been transferred to another Dispatcher or a Technician.

The Calls menu is the only menu to include the Pin view button. Push the button to
open the call history table in a new window. This allows you to view the call list on one
monitor and configure other intercom and user parameters on the other; see the figure
below.

Pin View

Figure:

Alarm Calls

The

calls menu provides a table of all the alarm calls from all configured

Alarm

intercoms received by the

from intercom addition until now. Click

2N Lift8

Server

the filter button at each column to use filtration for call history search. See above for
details.

The table provides the following information: call state, Timestamp,

Contact number, Address, Shaft number, Audio unit position, Intercom identification if
CPC/P100 was successfully used, Opponent name and call-processing Agent/Dispatcher
name. The last table column Note shows the note entered by the dispatcher during the
alarm call.