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Additional assistance, Additional assistance 115 – Konica Minolta MAGICOLOR 2300 User Manual

Page 125

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Additional Assistance

115

Additional Assistance

If you’ve followed all of the instructions in this guide and still have problems
you can’t solve, check our Answer Base at printer.konicaminolta.net/
support for a solution.
See the Service & Support Guide for a list of sources of service and support
in the Americas.
The most up-to-date worldwide information can be found at
www.konicaminolta.net/printer/.

ILLEGAL ERROR
DUPLEX

You do not have a
duplex option installed

Install a duplex option.

Incorrect paper size/
type is duplexed.

Duplex only supported
media size/type.

FATAL ERROR
CODE:XX

An error has been
detected with the item
indicated “XX” in the
service message.

Reboot the printer. This
often clears the service
message indicator, and
printer operation can
resume.

If the problem persists,
contact Technical
Support. See the
Service & Support
Guide
for a list of
sources of service and
support in the Americas.
The most up-to-date
worldwide information
can be found at
www.konicaminolta.net/
printer/.

This service
message...

means...

do this...