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Solving problems with printing quality 108 – Konica Minolta MAGICOLOR 2300 User Manual

Page 118

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Solving Problems with Printing Quality

108

If the problem is not resolved, even after all of the above have been
performed, contact Technical Support with the error information.
Go to printer.konicaminolta.net/support or see the Service & Support
Guide
for support telephone numbers.

The color
has a poor
reproduc-
tion or has
poor color
density.

The paper image
transfer is defective.

Check the OPC drum cartridge. If
necessary, replace the entire drum
cartridge.

The Auto-Image
Density Control
(AIDC) detection
sensor is dirty.

Clean the laser lens cover and perform
an AIDC calibration cycle through the
Engine/Service/Power On Test menu.
Wait until the test is finished and
IDLE/MAGICOLOR 2300DL is
displayed.

If the problem persists, contact
Technical Support. See the Service &
Support Guide
for a list of sources of
service and support in the Americas.
The most up-to-date worldwide
information can be found at
www.konicaminolta.net/printer/.

Symptom

Cause

Solution