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Solving other problems 99 – Konica Minolta MAGICOLOR 2300 User Manual

Page 109

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Solving Other Problems

99

Printer
resets or
turns off
frequently.

The power cord is not
properly connected to
the AC outlet.

Turn off the unit, confirm that the power
cord is properly connected to the AC
outlet, and turn the unit back on.

A system error
occurred.

Contact Technical Support with the
error information. See the Service &
Support Guide
for a list of sources of
service and support in the Americas.
The most up-to-date worldwide
information can be found at
www.konicaminolta.net/printer/.

You are
experiencing
problems
duplexing.

Media or settings are
not correct.

For autoduplexing, make sure that you
have a duplex option installed.
Make sure that you are using correct
media.

!

See the table on page 11 for
supported media.

!

Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, or transparencies.

!

Make sure that you have not mixed
media types in Tray 1.

Make sure that your document has
more than one page.
Use the printer driver to make sure that
the duplex unit is in the “Installed
Options” list on the Config Page.
In the printer driver (Properties/Setup/
Duplex/Booklet), choose “Short Edge
Binding” (flipped as on a clipboard) or
“Long Edge Binding” (flipped as in a
loose-leaf notebook).
For N-up on duplexed pages, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.

With

N-up on

multiple
copies, the
output is
incorrect.

Both the driver and
the application have
been set for collation.

For N-up on multiple copies, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.

Symptom

Cause

Solution