HP StoreOnce Backup - Manual (Page 5)

10 Hardware............................................................................................126
Monitoring the StoreOnce Backup server ................................................................................127
Differences between systems..............................................................................................129
Monitoring the storage .........................................................................................................130
Drives (enclosure)..................................................................................................................132
HP StoreOnce 2620, 4210/4220, and 4420/4430 Hardware tree............................................132
Monitoring the server.......................................................................................................132
Monitoring the SA controller, StoreOnce 2620, 4210/4220, and 4420/4430........................133
11 Remote Support....................................................................................135
Remote Support page...........................................................................................................135
Configuring and modifying remote support..............................................................................136
Customer Information page....................................................................................................137
Entering and modifying customer information......................................................................137
Server page.........................................................................................................................138
Entering and modifying entitlement information for the servers...............................................138
Storage page.......................................................................................................................139
Entering and modifying entitlement information for storage expansions...................................139
Switch page.........................................................................................................................140
Entering and modifying entitlement information for switches...................................................141
Status page.........................................................................................................................141
12 Access and Device Configuration............................................................142
Device Configuration page....................................................................................................142
User Management................................................................................................................142
To add a user (Admin only)...............................................................................................143
To add a group (Admin only)............................................................................................144
To modify a user..............................................................................................................145
To delete a user or group (Admin only)...............................................................................146
Email..................................................................................................................................146
Test email.......................................................................................................................147
Events (Email)..................................................................................................................147
To manage email notifications...........................................................................................148
Support Ticket......................................................................................................................148
Data collection................................................................................................................149
Collect Data...............................................................................................................150
Download data collection............................................................................................150
Delete data collection..................................................................................................151
13 Events..................................................................................................152
To delete events from the log..................................................................................................152
14 Configuration save and restore process....................................................154
Configuration file..................................................................................................................154
When should a configuration file be generated?..................................................................154
Contents of the configuration text file ......................................................................................154
Settings restored after automatic recovery ...............................................................................156
Performing a configuration save .............................................................................................157
Prerequisites for a configuration restore ...................................................................................157
Restoring from the configuration zip file...................................................................................157
Performing a full configuration restore on a StoreOnce Backup system..........................................158
Deleting configuration files from an appliance..........................................................................158
15 Storage management............................................................................159
RAID configuration...............................................................................................................159
Identifying a failed disk.........................................................................................................160
Replacing a hot plug disk in a 4900 disk enclosure..................................................................161
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