HP StoreOnce Backup - Manual (Page 172)

on the Fibre Channel SAN. If you cannot see the device, check Device Manager to make sure it
is visible from the host.
I cannot see additional slots from the backup application
When you create additional slots for an autoloader/library on the HP StoreOnce Backup system,
you may need to restart services on the backup application so that it can see the new slots.
I cannot recover the configuration file
You can only recover a configuration file to an HP StoreOnce Backup system if no devices (NAS
shares or Virtual Tape Libraries) have been created on that appliance. This option should only be
used in emergencies, when the HP StoreOnce Backup system has lost both disks and all disk
configuration.
Upgrade licenses
If you have installed the Instant-On demo license, you should purchase and install the appropriate
full licenses before the Instant-On license expires. See
Licensing (page 16) .
Can I transfer the License To Use to a different HP StoreOnce Backup system?
No. The LTU is tied uniquely to the serial number of your HP StoreOnce hardware. If your hardware
serial number changes (by swapping out the unit motherboard), the LTU must be transferred to the
new hardware via the HP Licensing website. A new LTU is generated, which must then be applied
and activated via the Web Management Interface on the repaired/replaced system.
172 Basic troubleshooting