Check the filter driver installation – HP StoreEver TapeAssure Software User Manual
Page 98
4.
Verify that the drives to be monitored are LTO3 or a later generation.
NOTE:
There is no workaround for incompatible hardware.
Check the filter driver installation
1.
Verify that the filter driver system file, hptapefltr.sys, is listed in the Windows driver
directory:
C:\WINDOWS\system32\drivers\hptapefltr.sys
98
Troubleshooting
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