9 support and other resources, Getting support, Contacting hp – HP StoreEver TapeAssure Software User Manual
Page 110: Other hp websites, Document conventions and symbols
9 Support and other resources
Getting support
E-mail support is available from
. You can expect a response within 24 hours
(usually sooner) during a normal business week.
Use this address to obtain support for L&TT to report bugs, provide feedback on this manual, report
any issues with the L&TT website, or offer enhancement suggestions. HP appreciates feedback on
how to improve future versions of L&TT.
NOTE:
This address is intended to provide support for L&TT software. This address is not for
assistance in troubleshooting hardware products. Refer to the documentation that comes with your
hardware for support options for that product.
Contacting HP
Telephone numbers for worldwide technical support are listed on the HP support website:
.
Collect the following information before calling:
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Product model names and numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
For continuous quality improvement, calls may be recorded or monitored.
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
. All submissions become the property of HP.
Other HP websites
For additional information, see the following HP websites:
•
•
•
•
•
•
Document conventions and symbols
Table 17 Document conventions
Element
Convention
Cross-reference links and e-mail addresses
Blue text:
Website addresses
Blue, underlined text:
110
Support and other resources