HP StoreEver TapeAssure Software - Manual (Page 4)

LTO Cooling Check test.......................................................................................................41
LTO Media Assessment test..................................................................................................41
LTO Stuck Tape test............................................................................................................43
LTO Encryption test.............................................................................................................43
Read/Write test.................................................................................................................43
Performance tests....................................................................................................................44
Drive Performance test........................................................................................................45
System Performance test......................................................................................................47
Performing the System Performance Write Performance Test.................................................47
Performing the System Performance Read Performance Test.................................................48
Device-specific utilities.............................................................................................................49
Compare Statistics utility.....................................................................................................49
Device Configuration test....................................................................................................50
Force Tape Eject utility........................................................................................................50
Tape Erase utility...............................................................................................................50
5 Using TapeAssure in the L&TT WebGUI.......................................................52
Viewing drive health...............................................................................................................52
Viewing drive performance......................................................................................................53
Viewing drive utilization...........................................................................................................54
Viewing detailed LTO drive information......................................................................................54
Using the Data Tapes Content panel.........................................................................................63
Viewing tape health................................................................................................................71
Viewing tape utilization...........................................................................................................72
Searching for a specific tape....................................................................................................72
Viewing information about the cleaning tapes............................................................................73
6 Using support tickets.................................................................................74
Generating a support ticket......................................................................................................74
Viewing a support ticket......................................................................................................75
Setting the detail level....................................................................................................75
Selecting an existing support ticket.......................................................................................75
Saving a support ticket.......................................................................................................76
Sending a support ticket by e-mail.......................................................................................76
Interpreting a support ticket.................................................................................................76
Common information reported for all products..................................................................77
Understanding the margin ratings....................................................................................77
Things to look for..........................................................................................................77
Device-specific report analysis.............................................................................................78
LTO drives....................................................................................................................78
Identity...................................................................................................................78
Health....................................................................................................................78
Configuration...........................................................................................................78
Environment.............................................................................................................79
Performance............................................................................................................79
Usage.....................................................................................................................79
History....................................................................................................................79
LTO media...................................................................................................................79
Understanding LTO support tickets.............................................................................................80
System information.............................................................................................................81
Reading LTO drive support tickets.........................................................................................82
Drive identity.....................................................................................................................82
Drive health......................................................................................................................82
Drive configuration.............................................................................................................84
Drive environment..............................................................................................................84
Drive performance.............................................................................................................85
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