Power and connection messages – HP Photosmart D5345 Printer User Manual
Page 123
Power and connection messages
The following is a list of power- and connection-related error messages:
•
•
•
•
Communication test failed
Cause: The HP Photosmart is turned off.
Solution: Look at the display on the HP Photosmart. If the display is blank and the
On button is not lit, the HP Photosmart is turned off. Make sure the power cord is
firmly connected to the HP Photosmart and plugged into a power outlet. Press the
On button to turn on the HP Photosmart.
Cause: The HP Photosmart is not connected to the computer.
Solution: If the HP Photosmart is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is securely connected to
the HP Photosmart and the computer, as shown below.
For more information, see:
“Communication problems over a USB connection” on page 69
HP Photosmart not found
Cause: The USB cable is not plugged in properly.
Chapter 11
122
Troubleshooting
T
roub
les
hoot
ing