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Carriage jam, Carriage stall – HP Photosmart D5345 Printer User Manual

Page 111

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Solution: Turn the HP Photosmart off and open the print cartridge door to access
the print carriage area. Remove any objects that are blocking the print carriage
(including any packing materials), and then turn the HP Photosmart on again.

Follow the prompts on the display to continue.

Cause: The CD/DVD tray is open.
Solution: Close the CD/DVD tray.

Carriage jam

Cause: The print carriage is blocked.
Solution: Turn the HP Photosmart off and open the print cartridge door to access
the print carriage area. Remove any objects that are blocking the print carriage
(including any packing materials), and then turn the HP Photosmart on again.

Follow the prompts on the display to continue.

Carriage stall

Cause: The print carriage is blocked.

Chapter 11

110

Troubleshooting

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