HP XP P9500 Storage - Manual (Page 107)

Table 18 Resolving pair suspension (continued)
Recovery procedure SIM Causes of suspension Classification
Journals cannot be retained because
some portion of the cache memory or remain, execute the pairresync -swaps
command on the secondary volumes whose
the shared memory has been blocked
due to hardware failure. pair status is SSWS (pairresync is the RAID
Manager command for resynchronizing pair
and -swaps is a swap option. This operation
The primary system failed to create and
transfer journals due to unrecoverable
hardware failure.
changes all volumes in the master journal to
primary volumes. After this operation, restore
the volume pairs (Pairresync).
The secondary system failed to receive
and restore journals due to
unrecoverable hardware failure.
The drive parity group was in
correction-access status while the Cnt
Ac-J pair was in COPY status.
Remove the failure from the primary and
secondary systems or the network relay
devices. DC0x
DC1x
Communication between the systems
failed because the secondary system or
network relay devices were not running. Communication
between the
primary and
secondary systems
If necessary, increase resources as needed
(for example, the amount of cache, the Journal volumes remained full even after
the timeout period elapsed.
number of paths between primary and
secondary systems, the parity groups for
journal volumes, etc.).
Restore the failed pairs (Pairresync).
Release failed pairs (pairsplit-S). DC2x An unrecoverable RIO (remote I/O)
timeout occurred because the system or RIO overload or
RIO failure
If necessary, increase resources as needed.
For example, the amount of cache, the
network relay devices were overloaded.
Or, RIO could not be finished due to a
failure in the system.
number of paths between primary and
secondary system, the parity groups for
journal volumes, and so on.
Re-establish failed pairs (Paircreate).
No recovery procedure is required. The
primary system automatically removes the DC8x The Cnt Ac-J pairs were temporarily
suspended due to a planned power
outage to the primary system. Planned power
outage to the
primary system
suspension condition when the system is
powered on.
Troubleshooting using Remote Web Console
The user is responsible for the operation and normal maintenance of Remote Web Console
computers. For troubleshooting information on Remote Web Console, see HP P9000 Remote Web
Console User Guide.
Here are some guidelines for troubleshooting the Remote Web Console computer:
•
Check the cabling and the LAN. Verify that both the computer and LAN cabling are firmly
attached.
•
Reboot the computer. Close any programs that are not responding. If necessary, reboot the
computer and restart the Remote Web Console program.
•
Check error codes. For detailed information about error codes displayed on Remote Web
Console computers, see HP P9000 Remote Web Console Messages.
•
Check error codes. For detailed information about error codes displayed on Remote Web
Console computers, see HP P9000 Remote Web Console Messages.
Check the status lamp on the Remote Web Console main window. If the color of the lamp
becomes yellow ( ) or red ( ), check the status of the storage system on the Status window
Troubleshooting using Remote Web Console 107