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Troubleshooting suspended pairs – HP XP P9500 Storage User Manual

Page 106

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Troubleshooting suspended pairs

Troubleshooting information for user-suspended and system-suspended pairs is provided in the
following two tables.

Hardware failures affecting the cache memory and the shared memory of the primary or secondary
system may also cause the pairs to be suspended.

Table 17 Suspended pair troubleshooting

Corrective action

Description

Applies to

Suspend type

Clear the error condition at the secondary
storage system or S-VOL. If you need to

The primary storage system suspended a
pair because the primary storage system

P-VOL

PSUE, by
RCU

access the S-VOL, release the pair from the

detected an error condition at the

primary storage system. If data in the S-VOL

secondary storage system. The suspend
type for the S-VOL is by MCU.

has been changed, release the pair from the
primary storage system and then re create
the pair by using the Paircreate dialog box.
If data in the S-VOL has not been changed,
restore the pair from the primary storage
system.

Check the path status on the DKC Status
dialog box (see

“Troubleshooting logical

The primary storage system detected an
error during communication with the

P-VOL

PSUE, S-VOL
Failure

paths ” (page 104)

). Clear any error

secondary storage system or detected an

conditions at the secondary storage system

I/O error during update copy. In this

and the S-VOL. If you need to access the

case, the suspend type for the S-VOL is
usually by MCU.

S-VOL, release the pair from the secondary
storage system. If data in the S-VOL has
been changed, release the pair from the
primary storage system and then re create
the pair by using the Paircreate dialog box.
If data in the S-VOL has not been changed,
restore the pair from the primary storage
system.

Restore the pair (pairresync) from the
primary storage system. The primary storage

The primary storage system could not find
valid control information in its nonvolatile

P-VOL, S-VOL

PSUE, MCU
IMPL

system performs an initial copy operation in

memory during the IMPL procedure. This

response to the pairresync request, so that
the entire P-VOL is copied to the S-VOL.

error occurs only if the primary storage
system is without power for more than 48
hours (power failure and fully discharged
batteries).

Release the pair from the primary storage
system. Clear all error conditions at the

The primary storage system suspended
this pair during the initial copy operation.

P-VOL, S-VOL

PSUE, Initial
Copy Failed

primary storage system, P-VOL, secondary

The data on the S-VOL is not identical to
the data on the P-VOL.

storage system, and S-VOL. Restart the initial
copy operation by using the Paircreate
dialog box.

None. The primary storage system
automatically restores these Cnt Ac-J pairs

The primary storage system suspended all
Cnt Ac-J pairs because the primary
storage system was powered off.

S-VOL

PSUE, MCU
P/S OFF

when the primary storage system is powered
on.

Table 18 Resolving pair suspension

Recovery procedure

SIM

Causes of suspension

Classification

According to SIM, remove the hardware
blockade or failure.

DC0x
DC1x
DC2x

Hardware redundancy has been lost due
to some blockade condition. As a result,
one of the following could not complete:

Primary or
secondary system
hardware

Restore the failed volume pairs (Pairresync) .

primary-secondary system

If a failure occurs during execution of the
RAID Manager horctakeover command,

communication, journal creation, copy
operation, restore operation, staging
process, or de-staging process.

secondary volumes in SSWS pair status may
remain in the master journal . If these volumes

106 Troubleshooting