HP Designjet T3500 Production eMFP - Manual (Page 258)

26 Front-panel error messages
Occasionally you may see one of the following messages appear on the front-panel display. If so, please
follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if
the recommended action does not seem to solve the problem, first try restarting the printer. If the problem
remains, contact HP Support; see
Contact Support on page 253 .
Table 26-1 Text messages
Message Recommendation
[Color] cartridge altered Check the cartridge.
[Color] cartridge has expired Replace the cartridge. See Handling ink cartridges and printhead
on page 144 .
[Color] cartridge is low on ink Ensure that you have a new cartridge of the same color ready.
[Color] cartridge is missing Insert a cartridge of the correct color. See Handling ink cartridges
and printhead on page 144 .
[Color] cartridge is non-HP ink You are recommended to install an HP original ink system for
optimum system performance.
[Color] cartridge is out of ink Replace the cartridge. See Handling ink cartridges and printhead
on page 144 .
[Color] cartridge is very low on ink Ensure that you have a new cartridge of the same color ready.
Printhead error: not present Insert a printhead. See Handling ink cartridges and printhead
on page 144 .
Printhead error: replace Remove the non-functional printhead and insert a new printhead.
See
Handling ink cartridges and printhead on page 144 .
Printhead error: reseat Remove and reinsert the same printhead, or try cleaning the
electrical connections. If necessary, insert a new printhead. See
The front-panel display recommends reseating or replacing the
printhead on page 239
.
Printhead out of warranty The printhead's warranty has ended, because of the length of
time it has been in operation, because of the volume of ink used,
or because non-HP ink has been used in the system. See the
limited warranty document.
Printhead replacement incomplete. Restart it. Restart the printhead replacement process.
Replace [color] cartridge Replace the cartridge. See Handling ink cartridges and printhead
on page 144 .
248 Chapter 26 Front-panel error messages ENWW