HP Designjet T3500 Production eMFP - Manual (Page 205)

1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel
and in your software. See
View information about the paper on page 65 .
2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 71 ).
In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality
level. For instance, if you have set the Print Quality slider to Speed, try setting it to Quality. If you
change the print-quality settings, you may wish to reprint your job at this point in case the problem has
been solved.
3. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 206 .
4.
If the printhead is working correctly, go to the front panel and press , then Image-quality
maintenance > Calibration status to see the paper advance calibration status. If the status is DEFAULT,
try performing paper advance calibration: see
Recalibrate the paper advance on page 193 .
If the problem persists despite all the above actions, contact your customer service representative for
further support.
Lines are too thick, too thin or missing
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel
and in your software. See
View information about the paper on page 65 .
2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 71 ).
If printing on photo paper, select the custom print-quality options in the driver dialog, and try turning
on the Maximum detail option (if available). You may wish to reprint your job at this point in case the
problem has been solved.
ENWW Lines are too thick, too thin or missing 195