HP XP P9500 Storage - Manual (Page 61)

Corrective action Problem
Make sure the zoning configuration is correct so that the External
port of the local system can communicate with the external system
port. Zoning for the switch is not set appropriately.
Connect the external system to the External port of the local system.
If necessary, change the local system port to “External”. The external system is not connected to the
External port on the local system.
Release the reserved state of the external volume. External volume returned RESERVATION
CONFLICT.
Cancel the port security setting or change the security of the external
system so that the local system can access the port of the external
system. Port security is set on the external system.
Configure an LU on the port. No LU is configured on the external system port.
Perform one of the following: External volume capacity is less than the
supported capacity for External Storage.
•
Increase the external volume’s capacity to be equal or larger than
the supported capacity.
• Use a security function or delete the LU setting from the external
system port so that the local system cannot recognize a volume
with insufficient capacity.
If a management LU, such as Universal Xport LU, is configured on
the external system port, perform one of the following: The external volume is configured as a
management LU.
•
Make sure that at least one LU is used for data storage and has
a smaller LUN than the management LU’s LUN. Also make sure
that the data storage LU is set to the port connected to the local
system.
•
Delete the management LU from the port connected to the local
system.
• Use a security function and configure the access attribute of the
management LU to prohibit read and write operations.
Perform one of the following: Remote command devices of the external system
are cascaded.
• Change the configuration so that the remote command devices
are not cascaded.
•
Use a security function or delete the LU setting from the port of
the connected external system so that the local system cannot
recognize the remote command devices.
Perform one of the following: External system information retrieved by port
discovery is not found in the profile information.
• Connect an external system supported by External Storage.
•
Call the HP Technical Support to ask if the external system is
supported by External Storage. If the system is supported, install
the microcode version that supports the external system or install
the profile information of the external system.
Perform one of the following: Login to the external system failed.
•
Make sure that the port of the external system is in Normal status.
• Register the WWN to the external system to allow login from the
local system.
Make sure that the external system or the external volume is in the
Normal status. The external volume is not in Normal status, or
a failure or error occurred in retrieving
information from the external system.
If none of the actions suggested in the table provide volume discovery, remove the cable connection
between the local and external storage systems, and then reconnect the storage systems. After 30
seconds, retry the operation.
Troubleshooting port and volume discovery problems 61