HP XP P9500 Storage - Manual (Page 56)

Corrective action Description Status
The external system port is recognized. Check
the external system settings. If you cannot
restore the path, call the HP Technical Support. The reply of the external system was
ILLEGALREQUEST. The command cannot be
executed to the external system. Data protection
may be set on the external system. Illegal request
The external system port is recognized. Check
external system settings and the physical The reply of the external system was
ABORTEDCOMMAND. An error may have
occurred on the external system side. Command aborted
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
The external system port is recognized. Check
whether the external system configuration The external system is in the BUSY status. Busy
causes excessive load on the system. If you
cannot restore the path, call the HP Technical
Support.
Remove the Reserve status on the external
system. The external system is in Reserve status. The system
cannot be accessed. LDEV reserved
The external system port is recognized. Check
the setting and status of the external system. If The external system is in blocked status caused by
an abnormal reply (Response). You may not be Response error
you cannot restore the path, call the HP
Technical Support. able to access the system, or data protection may
be set.
Set the port attribute of the external system to
“target”. If you cannot restore the path, call
the HP Technical Support. The port attribute of the external system has been
changed to “initiator”. Initiator port
Reconnect the external volume or system.
When status is Normal, disconnect the volume The writing of data from cache memory to the
external volume failed. Destage Failed
or system. You may need to try this multiple
times. If the problem remains, call the HP
Technical Support.
The external system port is recognized. Check
external system settings and the physical The port attribute of the external system is
unknown. Unknown port
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
If you cannot restore the path after checking
the possible causes, call the HP Technical
Support. The external path has been removed or the
external system port cannot be found. Possible
causes are: Cannot detect port
•
The fibre cable is not properly connected.
•
The topology does not match between the
external and target ports.
• Because security is set on the port, the external
system cannot be recognized from the local
system.
•
If the external system is connected through
switches, the switch setting may be incorrect.
Call the HP Technical Support. A program error occurred, or there is a logical
contradiction. Internal error
The external system port is recognized. Check
external system settings and the physical Processing was retried because of an abnormal
reply; however, processing was stopped because
of timeout. Timeout
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
Check the volume’s status in the external system
and take any necessary corrective action. An external volume is mapped, but you cannot
access the volume in the external system. Device check error
56 Support and other resources