HP Matrix Operating Environment Software User Manual
HP Software
Table of contents
Document Outline
- HP Matrix Operating Environment 7.3 and 7.3 Update 1 Infrastructure Orchestration User Guide
- Contents
- 1 Introduction
- 2 Installation and configuration
- Installing infrastructure orchestration
- Upgrading infrastructure orchestration
- Uninstalling infrastructure orchestration
- Licensing infrastructure orchestration
- Configuring infrastructure orchestration users in Windows
- Modifying the infrastructure orchestration properties file
- Configuring a federated CMS environment
- Configuring HP Operations Orchestration
- Configuring deployment servers
- Configuring an environment for virtual provisioning
- Requirements for High Availability Hyper-V virtual machines with RDM/pass-through disks
- Configuring a disaster recovery (DR) service
- Configuring an environment for cloud provisioning
- Configuring a firewall (security group)
- Configuring a load balancer
- Configuring an environment for ESXi cluster provisioning
- Configuring an environment for physical provisioning
- Configuring infrastructure orchestration resources in Systems Insight Manager
- Viewing and configuring networks
- Trunk and VLAN networks
- Configuring trunk and VLAN networks
- Configuring trunk and VLAN networks to enable support for Hyper-V VLAN tagging
- Configuring networks for Hyper-V VLAN tagging: 7.0 and later method
- Migrating networks for Hyper-V VLAN tagging: 6.3 method to the 7.0 and later method
- Configuring DIO networking
- Configuring pools
- Viewing and configuring networks
- Verifying infrastructure orchestration users and groups
- Configuring infrastructure orchestration to list heterogeneous hardware
- 3 Using Matrix infrastructure orchestration applications
- Overview
- Matrix OE infrastructure orchestration designer
- Matrix OE infrastructure orchestration console
- Matrix infrastructure orchestration organization administrator portal
- Matrix OE infrastructure orchestration self service portal
- 4 Matrix infrastructure orchestration provisioning and allocation
- Matrix infrastructure orchestration lifecycle operations
- Create service operation
- Delete service operation
- Importing an existing server as a service
- Add server to group operation
- Remove servers from group operation
- Add data disk to group operation
- Activate servers in group operation
- Deactivate servers in group operation
- Power on servers
- Power off servers
- Power cycle servers
- Change lease operation
- Edit virtual servers operation
- Managing floating IP addresses
- Managing server snapshots
- Adding and removing network interfaces to provisioned services
- Attaching physical disks to virtual servers
- Provisioning physical servers using local disk
- Allocating servers to a VM Host
- Allocating storage to virtual machines
- Manual processes within the lifecycle operations
- Creating infrastructure orchestration templates
- Setting user-defined properties
- Enabling custom host names
- Creating a service request
- Approving and automating deployment
- Managing new logical servers
- Automated allocation
- Automated operating system provisioning
- Deploying an operating system to multi-path storage
- Matrix Operating Environment support of IO accelerators
- Assigning and retrieving cost and billing information (chargeback)
- Chargeback metrics collected and reported
- Using the CLI to retrieve chargeback data
- Matrix infrastructure orchestration lifecycle operations
- 5 Matrix infrastructure orchestration storage management
- Static SAN volume automation through multi-initiator NPIV
- Dynamic SAN volume automation
- Manual storage provisioning
- Populating the Storage Provisioning Manager catalog
- Physical storage provisioning
- Virtual storage provisioning
- Matrix infrastructure orchestration approach to storage reservation and allocation
- 6 Multi-tenancy in Matrix infrastructure orchestration
- 7 Troubleshooting
- Verifying the CMS configuration
- Service creation
- Physical service creation
- Unable to allocate servers and networks in the same Virtual Connect Domain Group
- Failed to generate hostname(s)
- At least one OS or software deployment has failed
- Provisioning request for service has paused
- Timeout occurs while provisioning storage in a multi-disk request
- Task for logical server failed due to invalid UUID
- Storage pool entry status is “Presentation Completed with Errors – Inoperable” or “Presentation Completed – Inoperable”
- Auto-provisioning storage fails with “No matching storage found” error
- Logical servers are inoperable if they are associated with guests that use SLVM file-based storage
- Could not find server serial number or task for logical server failed
- Manual storage provisioning email states that more data LUNs than are required should be added
- Cannot add servers to an existing service using a static IP address
- Provisioning request remains paused during manual storage allocation and a storage pool entry cannot be created
- Integrity firmware blade corruption during provisioning Integrity blades
- Cannot deploy Integrity VM guests when gWLM is controlling the host
- OS deployment through Insight Control server deployment fails when deploying to a SAN booted physical server
- Service creation fails in the in the target reconfiguration phase
- Service creation fails for physical requests when Windows Server OS is selected
- Request with a future start date stays at 10% with status of Reserved
- Physical server provisioning using Insight Control server deployment fails during the final personalization step
- Server reservation and allocation fail even though servers exist in the assigned pool
- Create request fails, but the service is still listed in the Service tab in “Reserved” state, and no resources are allocated
- Virtual service creation
- Password is blank for Windows 2008 R2 and later provisioned VMs
- Error deploying logical server: Copy virtual machine failed: Unable to access file vmware-template-name.vmdk
- Start function on virtual machine failed: there are not enough licenses installed to perform the operation
- Select or create an empty folder as the target destination
- Unable or failed to delete
- New servers do not appear in the Unassigned pool
- “Could not retrieve mounted disk drive details” error when deploying a Hyper-V template
- Insight Control virtual machine management cannot manage a Hyper-V VM
- Service creation fails in the VM customization phase
- Service creation fails with a virtual machine customization error
- Hyper-V host changes UUIDs of VMs with simultaneous create service requests
- Service creation fails with internal error
- Service creation fails with “Unable to locate boot disk path”
- Service creation fails with “Remote Exception: Error while setting the VLAN ID on Switch Port null for the VM”
- Service creation fails with “Error powering on logical server”
- Time zone set in Sysprep.inf is not reflected in Microsoft Windows 2008 virtual machine guest
- Error getting DHCP address during add server request
- Virtual data disk names cannot contain double-byte characters
- A Microsoft Windows 2008 virtual machine guest cannot join the Active Directory domain
- Provisioning virtual machine failed with a VM must be powered off for customization error message
- Provisioned VMs fail due to improper VM Host hardware configuration
- VM Host server blade is not returned to server pool as Unused when VM Host service is deleted
- Task for logical server has failed: Service console load average on the source server is greater than the threshold value
- Storage pool entries defined in Matrix OE are not shown in the infrastructure orchestration console Storage tab
- Unable to add servers in a SCVMM service
- IO provisioning and linked clone provisioning fails when using a Windows 2012 OS template
- Failure to add a service to a Matrix recovery management Recovery Group
- Matrix infrastructure orchestration times out while concurrently provisioning Integrity VMs
- Service provisioning, logical server VM creation or reactivation fails
- Service creation fails using RDM disk with high availability Hyper-V template
- Create Service request with fails as installation hangs at 60% when deploying SLES11 SP3 OS
- After crash, VMS are available on VCenter and request fails
- Physical service creation
- Service deletion
- Adding servers to services
- Add data disk request fails
- Provisioning of Matrix OE service fails in customization
- IO/OO Load Balancer workflows not able to process large HAProxy configuration requests
- Add disk operation is not working with SPM in VM cluster environment
- Host is left in maintenance mode in vCenter after add server operation
- Deactivate, activate, power off, or power on operations
- Console operations
- The Matrix infrastructure orchestration tool cannot be displayed due to login failure
- The HP Matrix infrastructure orchestration tool cannot be displayed and User not authenticated messages
- The Matrix infrastructure orchestration tool cannot be displayed due to service contact failure
- The Matrix infrastructure orchestration tool cannot be displayed appears when listing server pools
- Users added to the HPIO_Administrators group cannot log in to infrastructure orchestration console
- Operating system information does not display on the Service Details page
- Networks tab does not retrieve network information
- Request details displays allocated when a reservation process finishes
- Users are not able to login to infrastructure orchestration after installation or after assigning the user to a different infrastructure orchestration group
- Extending the lease period fails without stating a specific reason or error message
- Operation on servers under a VCDG did not complete the requested operation
- Not all virtual resources are displayed in the Servers tab
- Hyper-V VM hosts sometimes disappear from the IO server pool in large scale environments
- Server blades that are not in use are shown in infrastructure orchestration server pools but are not allocated for provisioning
- Moving servers to the Maintenance pool always deactivates the servers
- Memory resources allocated to a virtual machine host are not available after using the Deactivate servers operation
- Step in the Request Details fails
- Request continues to process after being canceled
- Microsoft SCVMM templates do not appear in the Software tab
- The infrastructure orchestration Server pools tree was not removed from Systems Insight Manager during infrastructure orchestration uninstallation
- VMs fail to reconfigure after editing memory or processor settings on a running VM
- Self Service Portal operations
- Designer operations
- After period of inactivity, the template appears available to edit, until saving the template is attempted
- A virtual IP address can be assigned only to the first network connected to the server group
- Reservation failed for logical network
- Special characters do not validate in Cost units field in designer
- Template access restrictions for users and architects
- Fatal error occurred while initializing designer
- Some template XML hand-editing errors are not caught when importing to infrastructure orchestration designer
- Importing a template XML file that was created in a later release of IO into a previous release and backward compatibility
- Sporadic infrastructure orchestration designer interface failures in IE6
- Cloud bursting to Savvis fails
- Linked clone provisioning of a VM template containing shared disks does not succeed
- Miscellaneous issues
- Email and notification
- Infrastructure orchestration email messages such as approval and notification are not sent
- Infrastructure orchestration notification email contains a URL that does not appear as a link in Microsoft Outlook
- Infrastructure orchestration does not send email notifications to users assigned to, or unassigned from, a server pool
- Access error on infrastructure orchestration web pages from email notification using private network
- Operations Orchestration
- Matrix infrastructure orchestration Windows service
- CMS crash recovery
- Create Service request does not complete successfully after CMS crash recovery
- Deactivate physical server does not complete successfully after CMS crash recovery
- Activate/deactivate virtual server does not complete successfully after CMS crash recovery
- Create/delete virtual server does not complete successfully after CMS crash recovery
- Add Disk request for an ESX virtual server does not complete successfully after CMS crash recovery
- Log files
- IO and LSM lose DAS disk configurations after an upgrade to Insight Management 7.3 or 7.3.1
- Migrating from one CMS to another using Operations Orchestration
- The browser requires acceptance of a self-signed certificate to access Matrix infrastructure orchestration
- Wrong behavior of Operations Orchestration content after conversion to version 10.01
- Email and notification
- Corrective procedures
- Manually updating the chargeback database
- Troubleshooting communication failures
- Troubleshooting a general failure during storage provisioning
- Resources not displaying and increasing timeouts
- Manual clean-up process (physical)
- Manual clean-up process (virtual)
- Configuring storage pool entries, FC zones, and disk array presentations
- Correcting a checksum error
- Increasing VMware Service console memory and CPU shares
- 8 Support and other resources
- Glossary
- A HP Operations Orchestration communication security
- Matrix infrastructure orchestration and Operations Orchestration interaction
- Data passed by infrastructure orchestration to Operations Orchestration
- Matrix infrastructure orchestration and Operations Orchestration communication
- Configuration files and URLs used by infrastructure orchestration and Operations Orchestration
- B Creating custom host name workflows
- C Documentation feedback
- Index