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Ioassist execution timeout – HP Matrix Operating Environment Software User Manual

Page 190

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Description

Name

Verifies that there are cloud capacity pools configured,
and displays the number of pools.

Cloud Capacity Pool Configuration

Verifies that there are cloud software images available,
and displays the number of images.

Software Images Available in Cloud Capacity Pools

Checks for cloud servers that appear to have been created
by IO but are no longer managed by IO, and displays the
names of these unknown cloud servers.

Cloud Servers No Longer Managed

Checks for firewalls (security groups) that appear to have
been created by IO but are no longer managed by IO,
and displays the names of these unknown firewalls.

Cloud Firewalls No Longer Managed

For each check performed, one of the following status indicators displays:

PASS—No configuration issue was found.

FAIL—A serious configuration problem was found, which must be resolved for correct operation.

WARN—A configuration problem was found. The problem may not necessarily prevent correct
operation, but it may limit or restrict operation of some features.

N/A—Not Applicable: the check does not apply to this type of system.

IOAssist execution timeout

A check in ioassist failed to communicate with infrastructure orchestration, generating a
TimeoutException.

Issue

There was a delay in virtual machine management responding with VM Host details.
The default timeout value for each IOAssist check is two minutes. A timeout indicates that the verified
component (infrastructure orchestration, its subsystem or partner) either is not responding or is
unavailable, or is responding in an undesirable response time.

Possible cause

If IOAssist times out, assume that the component is not responding in the expected response time.
Do not assume that the component is unavailable. Any other conclusion is indicated by IOAssist
error messages.

Choose one of the following:

Action

• In ..\Program Files\HP\Matrix infrastructure orchestration\conf\

ioassist.properties

, set timeout.await to a value greater than 120 seconds.

• In a Windows Command Prompt, execute the ioassist command line.

190 Troubleshooting